TerraForce Privacy Policy

Last updated: March 2026

1. Information We Collect

When you interact with the TerraForce website, we may collect the following information:

  • Contact Information: Company name, contact name, email address, phone number and country/region — provided when you submit inquiry forms or request quotations.
  • Project Information: Product requirements, application details, required capacity and project descriptions — provided voluntarily through our inquiry forms.
  • Technical Data: Browser type, operating system, IP address, pages visited and time spent on pages — collected automatically through standard web analytics.
  • Cookie Data: Session cookies and analytics cookies as described in Section 5 below.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to your product inquiries and preparing customized technical proposals
  • Providing quotations and processing orders
  • Sending relevant product updates and technical documentation (only with your consent)
  • Improving our website functionality and user experience
  • Analyzing website traffic patterns to optimize content

3. Information Sharing

TerraForce does not sell, trade or rent your personal information to third parties. We may share your information with:

  • Regional Offices: Our offices in Dubai and Sao Paulo may access your inquiry data to provide localized support.
  • Service Providers: Trusted third-party service providers who assist with website hosting, email delivery and analytics — bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation or legal process.

4. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure server infrastructure and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry data is typically retained for 36 months from the date of submission.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal data. To exercise these rights, contact us at [email protected].

8. Children's Privacy

This website is designed for B2B industrial use and is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

TerraForce reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

10. Contact

For privacy-related inquiries, contact us at [email protected] or visit our Contact Us page.